Comments on: A Tale of Two Windows.

By: Pablo C.

Pablo C. — Mon, 27 Aug 2012 18:37:57 +0000

Lines are not fun, but when you’re here at the FARM GRILL, the lines and everything that comes with the experience is totally worth it…. i come here quite often and it never ever gets old.
I have recommended this place to people that seem to have high standards for where they want to eat, and their standards now have to meet the FARM GRILL standards.
Keep doing what your doing Joe, making food that brings people together… Thank You

By: Tyler E.

Tyler E. — Sat, 11 Aug 2012 01:55:36 +0000

Wow. What an attitude by Mr. Russell A. Smith. Maybe don’t just show up with a plaque and expect for a business owner to drop everything he is doing to meet with you during business hours. Your arrogance is quite disgusting. Simply being a veteran doesn’t mean you are special. I’m a veteran myself, and I cannot stand the sense of privilege some vets feel. Get over yourself man. The world does not revolve around you!

By: Russell A. Smith

Russell A. Smith — Fri, 10 Aug 2012 00:07:19 +0000

In Paradise valley for the Military Order of the Purple Heart National Convention. We went to Joe’s Farm Grill with about ten people yesterday and loved it. The food was great and service quick. We went back today with 17 people – only three were repeats. Again the food was awesome and service quick. We came with a plaque for Joe’s farm Grill to show our appreciation for the fine food and service. I asked to see the manager so we could resent him with the plaque. we waited 20 minutes and he did not come out. Finally, an employee emerged and tod us that the manager was too busy to see us. So, clearly, management is anti-veteran and under no circumstances will I recommend this place to anyone, and will be putting out the word that Joe’s farm grill is anti veteran. Too busy to accept a plaque from combat wounded veterans? Does this reflect the Ownership’s attitude as well? It must. Certainly he would not be this arrogant and rude without the owner’s blessing

By: Ryan

Ryan — Sun, 29 Jul 2012 17:27:41 +0000

I have visited, and enjoyed the full experience. I have previously worked and managed restaurant operations big and small. Every operation has their inefficiencies as well as what they are doing right. If you employ one more person at the cash register, that would be one less person in the back working on bringing your food out quickly. If the operation is already working on maximum efficiency in a small location, it would be best utilize the extra person in the back vs. 1 more at the cash register. It would be best if people knew what they want, when they get up to the cash register, if they are already waiting in line for over 10 min. they should know what they want.

By: Jenny

Jenny — Thu, 26 Jul 2012 18:36:36 +0000

LEAVE IT THE WAY IT IS JOE! People are in such a rush, and for what? For those of you who want to sit down and wait, there’s lots of cool portable chairs out there for y’all to sling on your back. OR! Here’s one! Do squats, or jumping jacks, burn some extra calories so you can have that super yummy shake! Or, play I spy with your kids, or talk to your fellow stand in liners! Make the best of the best food your about to eat! But the rule is, no complaining about being in the line you chose to be in.

By: Elaine

Elaine — Thu, 28 Jun 2012 19:54:54 +0000

The answer is to use the two windows and rush the people through the line even if they have to wait the same time for the food. At least they get to wait sitting down. If you are worried about losing table space, maybe you can do 30% of two cashiers opened instead of the usual 15%; which would please the customers who are disabled but still stand in your line.

By: Maryanne Leahy

Maryanne Leahy — Sat, 21 Apr 2012 16:24:52 +0000

Good Morning, I drive from Ahwatukee to eat at your wonderful restaurant. The lines don’t bother us, that’s half the fun of the experience of eating there. I have worked in restaurant business for over 20 years and people always think they can do things better if “you did it this way” it’s like monday morning quarterbacking! I totally get only having one window. Please don’t change anything, the food is great, service always friendly and the wait is never that bad!!! We will see you later today, Thanks.

By: Rebecca

Rebecca — Mon, 16 Apr 2012 16:02:39 +0000

As a Canadian, we are used to standing in line! For those who don’t like to, I would plan to eat at Joe’s only when I am not in a rush and can savour the experience. The day I was there recently there was no line but it was about 1:30 and I was having a late lunch. It was fantastic and worth waiting for (even if I’d had to wait, which I didn’t). My only frustration was in trying to get the wifi to work on my iPhone. I’ll be making another visit next week to try the pizza, and the wifi. The Fontina burger was mind blowing delicious. Keep on doing what you are doing, Joe’s!

By: Tamara

Tamara — Sat, 14 Apr 2012 07:30:11 +0000

Hi! We love your food as well. However, often times we drive up and, seeing the length of the line, sadly sigh and go elsewhere. While we wouldn’t want you to do anything to compromise the quality of the food, waiting in line is difficult for us families with small children. The atmosphere is perfect for small kids; lots of room to run and play and make friends with other children. Unfortunately, waiting in line results in an antsy toddler who either runs out the door (making one parent always be the kid-chaser and not get to socialize at all) or a child who is so antsy that they won’t sit still for the meal. With such a beautiful environment, why not do everything you can so that your guests can enjoy half of what they came there for: great times on your lovely property!

By: Judy

Judy — Fri, 06 Apr 2012 23:20:12 +0000

Hi! We love your food, and the whole atmosphere of the place. It’s our favorite place to go with it’s charming patio, 60′s home atmosphere, and beautiful grounds. Is there any chance you take orders in advance over the phone? If so, how does it work? We would like to come tomorrow, and are bringing a pre-schooler. We think putting in our order in advance of our arrival might just shorten the wait. Or will it?

Thanks!